South Korean PSP owners complain of flaws

Paul Sinclair • May 5, 2005 • Comments ()

Not unlike the U.S. launch, thousands of people who purchased the PSP in South Korea are complaining of defective displays and bad customer service. "Some users began experiencing glitches with 'dead' (black) pixels flashing up on the machines' liquid crystal...

Not unlike the U.S. launch, thousands of people who purchased the PSP in South Korea are complaining of defective displays and bad customer service.

"Some users began experiencing glitches with 'dead' (black) pixels flashing up on the machines' liquid crystal displays. Others said they were unable to access wireless Internet connectivity as the Japanese electronics giant promises. As of Wednesday, more than 4,200 PSP customers posted their complaints on the PSP sales website, with some demanding Sony replace or fix the flawed machines. Most described the customer service response as poor."